Why ignoring negative company reviews is a bad idea

Jess Alden writes for People Management on the damaging impact poor Glassdoor ratings can have if not handled effectively.

Read the full article about why it is important not to ignore negative Glassdoor reviews and conduct a prompt and effective investigation into any allegations that present themselves online.

While many platforms tout anonymity as a feature, it is possible to use legal mechanisms to uncover the identity of wrongdoers - in the case of Glassdoor reviews, for example, suspicious and unexpected negative comments can indicate an underlying dirty tricks campaign.