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PR Week: Inventing Anna lawsuit brings Netflix's controversial portrayal of real people into question

Jess Alden spoke to Evie Barrett at PRWeek about the importance of those publishing content taking into consideration whether 'made up' allegations in a broadcast or publication will truly be taken by the viewer/reader to be fiction or considered fact.

Why ignoring negative company reviews is a bad idea

Jess Alden writes for People Management on the damaging impact poor Glassdoor ratings can have if not handled effectively.

Is it your responsibility to protect consumers from impersonation frauds?

Aiding victims of crime can be a shrewd and effective PR move that bolsters a company’s reputation as a brand that cares.

Stack of newspapers

Why news stories get pulled

The removal of a story about UK prime minister Boris Johnson and his current wife between editions of The Times on Saturday has set off a wave of conspiracy theories. But why do newspapers pull stories?

Privacy in the spotlight

The Sydney Morning Herald's treatment of Rebel Wilson is a recent display of the press' prioritisation of article views over the privacy of individuals.

Will grounded travel firms ever see reputation lift off?

Yet more travel chaos demonstrates the risk to businesses who keep spurning chances to take steps to recover reputation. In the face of such obvious problems, why do they keep failing?