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Latest news. commentary and updates from our team

Is it your responsibility to protect consumers from impersonation frauds?

Aiding victims of crime can be a shrewd and effective PR move that bolsters a company’s reputation as a brand that cares.

Stack of newspapers

Why news stories get pulled

The removal of a story about UK prime minister Boris Johnson and his current wife between editions of The Times on Saturday has set off a wave of conspiracy theories. But why do newspapers pull stories?

Privacy in the spotlight

The Sydney Morning Herald's treatment of Rebel Wilson is a recent display of the press' prioritisation of article views over the privacy of individuals.

Will grounded travel firms ever see reputation lift off?

Yet more travel chaos demonstrates the risk to businesses who keep spurning chances to take steps to recover reputation. In the face of such obvious problems, why do they keep failing?

Partygate and Beergate - How to Minimise the Impact of an Investigation

Those who bear responsibility for causing others to materially restrict their behaviour must be beyond reproach. Is it possible to recover from allegations that suggest hypocrisy?

Slack privacy fuels crypto mugging spree

Sharing our successes on social media has become the norm but, when it comes to lucrative crypto investments, oversharing can create a very real risk of crypto mugging.